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Keycloak support and maintenance

Our commitment doesn't end at deployment: we answer your questions, help you solve issues and guide you through Keycloak upgrades as your needs evolve.

Let's talk about your project

Keycloak in production, for the long run

Keycloak moves fast: several releases a year, each bringing new features, security fixes and sometimes configuration or API changes. Between projects, your teams have other priorities than tracking them — and an SSO incident blocks all your applications at once.

We support you throughout your operations, with the same standard as our projects: everything is written down, so your teams stay in control of their Keycloak.

What our support covers

Operational support

Answers to your teams' questions, incident troubleshooting (login, tokens, federation, performance), analysis of logs, events and metrics.

Regular updates

Release and security advisory tracking, prepared and documented upgrades, adaptation of your extensions and themes.

New features

New applications to connect, new authentication flows, new extensions: your SSO evolves with your projects.

Training and knowledge transfer

Upskilling your teams on Keycloak, OAuth2 and OpenID Connect, with documentation they keep.

Don't want to run the infrastructure anymore?

With Keycloak on Clever Cloud, offered in partnership with Clever Cloud, the infrastructure is operated for you: upgrades, security patches, backups, high availability and autoscaling, data hosted in Europe. Our expertise stays available for configuration, extensions and architecture. All about Keycloak as a Service.

Frequently asked questions

Can you take over support for a Keycloak installed by another team?

Yes. We start with an assessment of your configuration and infrastructure, as a full audit if needed, before taking over.

How does an upgrade work?

We study the release notes and migration guides, identify what changes for your configuration and extensions, validate the upgrade on a test environment, then document the upgrade and rollback procedure.

Do you train our teams?

Yes, knowledge transfer is part of our work: workshops, written documentation and coaching of your teams on Keycloak, OAuth2 and OpenID Connect.

Let's talk about your Keycloak

Tell us about your context in a few lines: we will get back to you quickly to discuss it and suggest the right approach.

contact@please-open.it

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